The Windows message, “Verifying DMI pool data” has historically be
confusing for computer users. The message will commonly be displayed
when the computer’s BIOS is checking the table of data that it sends
to the Operating System (OS). This table of data is sent by the System
Management BIOS (SMBIOS) which puts the information together as part
of the DMI or Desktop Management interface. If the verification is not
successful, an error message will be returned to the screen. Many
times, however, the “Verifying DMI pool data” message will hang on the
screen and the computer will lock up.
What are the Causes of the Verifying DMI Pool Data Message Hanging?
The computer freezing after display of the DMI Pool Data message being
displayed include:
- There are corrupted boot files on the computer.
- 
There is a CD or other disc in the computer’s respective drive that
is causing the issue.
- Boot devices are not configured properly on the computer or the
settings for the hard disk are not correct.
- There is a bad disk drive or other associated hardware.
- The computer BIOS is corrupt or has incorrectly set miscellaneous settings.
- There are loose or bad connections to the hard drive.
How Do You Fix the DMI Pool Data Error Message?
Step1 – Ensure there are no CD’s or DVD’s inserted in the computer’s
CD/DVD drive.
Step 2- Turn on your computer. During the computer boot, press the
appropriate key to open or access the computer BIOS (this will be
displayed on the screen).
Step 3 – In the BIOS configuration menu, select the option to
“disable” the internal and external CPU cache. This option is normally
located in the “Advanced Settings” or “BIOS Features” section of the
BIOS setup screen.
Step 4 – Save the changes you made to the BIOS and restart the
computer. You should see a message that says something similar to
“Verifying DMI Pool Data Update Successful” and the computer will
continue to reboot in a normal fashion.
Step 5 – Restart the computer again and access the BIOS. Enable or
turn on the “External CPU Cache.” If you do not do this, you will not
see the optimal performance out of your computer.
Step 6 – Save the BIOS changes and restart the computer again to the
“System Boot Disk.” You should again see the “Verifying DMI Pool Data
Update Successful” message and the computer will then continue
starting normally.
Step 7 – If you have recently moved the computer or installed new
hardware, one of the hard drive cables may be disconnected or loose.
Ensure that all of the hard disk drive and CD/DVD drive cables are
properly seated.
Step 8 – If the computer continues to freeze, it may be due to a bad
hard drive or motherboard. Before replacing the hard drive, you may
want to consider reformatting the drive and reinstalling the
Operating System, however, many will choose to have a professional
technical validate that the hard drive is bad before proceeding to
this point since you will lose all of the information saved on the
hard drive.
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